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| Apple replaces defective AirPods Pro for free |
Apple will replace the defective AirPods Pro for free as the company has initiated a maintenance program. If users encounter issues with noise cancellation or the stable functionality of the wireless headphones, they can get a free warranty or one-year replacement.
The new plan comes just one year after the company debuted AirPods Pro and on the same day the first year of AirPods Pro (one-year warranty) expires.
According to the company, some AirPods Pro have manufacturing issues that can lead to audio issues.
Users of affected devices sometimes hear cracking and the noise canceling function does not work properly.
According to Apple, the affected devices (only a small part) were manufactured before October 2020, which means that all AirPods Pro can be used.
A damaged AirPods Pro can display one or more of the following behaviors:
In a noisy environment, the popping noise increases when exercising or making a phone call.
Noise canceling function not working properly; B. Loss of bass or adding background noise (such as road or plane noise).
If you have any of these issues, contact Apple and take the wireless headset to the company's store or Apple Authorized Service Provider.
Once company technicians identify the affected wireless headphone prior to replacement, Apple will replace the affected wireless headset at no cost.
Apple has confirmed that the wireless headphone case will not be replaced as it will not be affected by the problem. The program covers affected AirPods Pro two years after the initial purchase.
For more information about the service program, see the Apple Support website.
Headphones (AirPods) are very popular among users. The company did not report sales or revenue (AirPods), but it split from "other products" (including AirPods and Apple Watch along with other headphones) in the quarter ending in September. ). In it, he garnered $ 7.8 billion in sales. ).