Garmin has released an urgent software update for its flagship Fenix and Epix smartwatch series following numerous user complaints about unexpected crashes and instability. The update, labeled Beta Version 17.13, targets performance issues that emerged after recent firmware changes, particularly affecting workout tracking and GPS functionality.
According to reports on Garmin’s community forums, users experienced sudden freezes during activities, unresponsive touchscreens, and in some cases, watches requiring hard resets. One marathon runner described their Epix Pro shutting down mid-race, while a hiker reported altitude data glitches during mountain treks.
The Fix Is Live
The new firmware specifically addresses memory management bugs and sensor calibration conflicts believed to cause the crashes. Garmin’s beta notes confirm optimizations for:
- GPS signal handoff between satellite systems
- Heart rate monitor stability during intense activities
- Sleep tracking data corruption issues
- Bluetooth connectivity dropouts
Early adopters can access the patch immediately through Garmin’s beta program. The update is available for manual installation via Garmin’s official forum where the company is actively soliciting user feedback before a full public release.
This impacts recent high-end models including:
- Fenix 7/7 Pro series
- Epix Gen 2/Pro series
- Quatix 7
- MARQ Athlete/Adventurer
For those considering these premium multisport watches, the latest Epix Pro is currently 15% off on Amazon – though Garmin advises ensuring new devices install updates immediately.
Why It Matters
Stability is critical for Garmin’s adventure-focused user base. A single crash during ultramarathons, sailing trips, or backcountry navigation could compromise safety data. This swift response follows Garmin’s pattern of frequent firmware refinements, though rare for crashes to affect multiple flagship lines simultaneously.
The public rollout is expected within two weeks if beta testing confirms the fix. Users can check for updates manually in Garmin Connect under Settings > Software Update.
Updated July 5, 2025 at 2:45 PM EST with additional model details
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