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| The Decathlon Rockrider E-ACTV 900 (pictured) is one of the e-bikes affected by a recent recall. |
In a significant safety announcement, sports retail giant Decathlon has issued an urgent recall for a range of its electric bicycles sold under the Rockrider and Btwin brands. The voluntary recall, announced on December 11th, 2025, affects e-bikes sold across several European markets, including the United Kingdom, the Netherlands, and France.
The core issue stems from a recently identified fault in the motor's software. According to the company's official statement, a bug in software version 8.2 can cause the pedals to move backwards unexpectedly and at random during use. This sudden and uncontrolled motion poses a clear risk of loss of balance, falls, and potential injury to the rider.
Which Models Are Affected?
The recall specifically targets 14 different Stock Keeping Units (SKUs) of the E-ACTV 900 and E-LD series. The affected models were sold in Decathlon stores and online between April 1st, 2025, and December 1st, 2025. If you purchased an e-bike within this timeframe, you should immediately check the list below:
- E-ACTV 900 HF & LF Models: Sizes S, M, L, XL in Sand, Dark Green, and Light Grey colourways (SKUs: 4724119, 4724120, 4724121, 4603059, 4603058, 4603057, 4603056, 4603055, 4603054).
- E-LD 940 LF & 920 MF Models: Various frame sizes (SKUs: 5393864, 5393865, 4429399, 4429398, 4855832).
The company has released an official recall poster to inform customers, which details the affected models.
*You can view the full official recall notice (PDF) for the E-ACTV 900 model here. A similar store poster is also available here.*
What Should You Do If You Own One of These E-Bikes?
Decathlon has issued clear instructions for customers:
- STOP USING THE BIKE IMMEDIATELY. Do not ride the e-bike until the repair has been completed.
- CHECK YOUR MODEL. Verify that your e-bike's model number and software version match the recall criteria. The fault is specific to motors running software version 8.2.
- COMPLETE THE OFFICIAL SURVEY. Decathlon urges owners to visit their official website and complete a dedicated recall survey. This tool will confirm if your specific bike is affected and guide you through the next steps. Check your e-bike here via the Decathlon recall survey.
- CONTACT DECATHLON FOR A FREE REPAIR. Affected customers are instructed to bring their e-bike to a Decathlon workshop. The company will perform a software update to rectify the problem. While not explicitly stated on the initial poster, such safety recalls typically involve repairs free of charge. It is advisable to contact your local Decathlon store or customer service to confirm the process and book an appointment.
Safety First: A Proactive Move by Decathlon
This recall highlights the complexities of modern e-bike technology, where software is as critical as hardware. Decathlon appears to be taking a proactive and precautionary approach by acting on the discovered software bug before widespread incidents are reported.
For thousands of European cyclists, this news will be an inconvenience, but a necessary one. Ensuring the safety of riders is paramount, and the clear identification of affected models and the software version should help owners quickly determine their course of action.
If you are unsure whether your Decathlon Rockrider or Btwin e-bike is part of this recall, err on the side of caution. Refrain from using it and use the provided links to the official survey and recall notices to get definitive information directly from Decathlon.
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| The product recall poster for some Decathlon Rockrider and Btwin e-bikes. |