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| Google is offering extended repair programmes for all Pixel 9 models bar the Pixel 9 and Pixel 9a. |
In the fast-paced world of smartphone releases, Google is already looking ahead to its next budget-friendly contender, the Pixel 10a. This comes just months after the tech giant unveiled its premium Pixel 10 lineup, including the Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, and the innovative Pixel 10 Pro Fold (currently $1,499 on Amazon).
But before the spotlight shifts completely to the future, Google is addressing a hardware concern from the recent past. The company has officially announced an extended repair program for select models from its previous generation—specifically targeting the Pixel 9 Pro, Pixel 9 Pro XL, and Pixel 9 Pro Fold.
The Issue: Unwanted Lines and Display Flickering
According to Google, a small percentage of these premium 2024 models “could suffer or are already suffering from display-related defects.” The primary symptom is a persistent, full-length vertical line appearing on the screen. Some units experiencing occasional screen flickering may also be eligible for coverage under this new program.
It’s crucial to note that Google emphasizes not all devices are affected. This appears to be a limited, though acknowledged, quality control issue. Owners of these models should keep an eye out for these specific visual anomalies.
How the Extended Repair Program Works
If you own a Pixel 9 Pro, Pixel 9 Pro XL, or Pixel 9 Pro Fold, here’s what you need to know:
- Coverage: The program covers the display defect described above for up to three years from the original purchase date of the device.
- Inspection is Required: Google warns that devices submitted for repair will undergo an eligibility inspection. This means a free repair is not guaranteed upon submission.
- Physical Damage Disqualifies: As expected, any physical damage—such as a cracked screen or evidence of liquid exposure—will void eligibility for this complimentary service.
The Pixel 9 Pro Fold is covered under a separate, but similar, extended warranty program. For complete details, terms, and to start the process, Google directs users to its official support pages.
You can find the specific support articles for the Pixel 9 Pro and 9 Pro XL here and for the Pixel 9 Pro Fold here.
What’s Next: The Anticipated Pixel 10a
While tending to its current generation, Google’s roadmap continues. The rumored Pixel 10a is expected to follow the company’s reliable "a-series" formula: delivering the core Pixel experience—excellent camera software, clean Android, and guaranteed updates—at a more accessible price point than its Pro siblings.
The launch strategy appears consistent. Google typically releases its flagship Pixel series in the fall, followed by the more affordable "a" model several months later. This staggered approach allows the premium features to shine first before capturing the budget-conscious market.
For those interested in the current foldable flagship, the Pixel 10 Pro Fold remains available, and you can check its latest pricing on Amazon.
The Bottom Line for Pixel Owners
Pixel 9 Pro series owners should be aware of this extended repair program and monitor their devices for the stated issues. Meanwhile, the broader tech community will be watching for official details on the Pixel 10a, which promises to bring the next generation of Google’s Tensor-powered AI features to a wider audience. As always, balancing rapid innovation with robust hardware support remains a key challenge for all smartphone manufacturers.