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| An 8% increase in sales in the 2019 online shopping season |
Salesforce, the global leader in the development of CRM solutions, released its 2019 online shopping season report, which shows that electronic payments for the 2019 shopping season have increased by 80% in global spending of $ 732 billion,
In the week leading up to E-Commerce Week, digital traffic increased by 13% as of 2018, while e-orders increased by 9%, including 10% of e-orders and 5% of digital sources, and they come from channels driven by Artificial intelligence support.
2019 e-shopping week set a record: global digital sales grew 15% to $ 143 billion.
Online shops providing click and receive services saw 56% activity among online buyers, and their digital sales share 18%.
Cell phones are the most powerful devices for digital data traffic and commands. During peak times, up to 80% of digital traffic and 65% of digital requests are sent via mobile devices.
Rob Graf, Vice President, Retail Strategy, Salesforce, said: “E-commerce has had great success in e-commerce through mobile devices and business reception and personalization services based on great success. You should think about artificial intelligence and social media sharing as well as brands in 2020. A new opportunity to integrate these experiences into traditional stores to provide the best shopping experience ever.