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| Garmin has confirmed it has resolved a smartwatch (Forerunner 970 pictured) connectivity issue. |
If you’ve recently found your premium Garmin watch stubbornly refusing to sync with your iPhone, you’re not alone. Over the past week, a significant number of users took to Garmin’s official forums and Reddit to report a vexing bug that broke the vital link between their wearable and the Garmin Connect app on iOS.
The issue, which did not affect Android devices, plagued a wide array of newer models including the high-end Fenix 8, the sleek Venu 4, and the feature-packed Forerunner 970. For athletes and daily users alike, this meant workouts went unrecorded, health data was siloed on the watch, and the core functionality of their smartwatch was disrupted.
Official Recognition and a Rolled-Out Fix
The good news is that the silence has been broken. Garmin has now officially acknowledged the problem on its support channels. Furthermore, in a statement to the team at Gadgets and Wearables, the company confirmed that a fix has been deployed. The solution arrives with Garmin Connect for iOS version 5.21.1, which is now available for download worldwide via the Apple App Store.
You can grab the crucial update directly from the App Store here: Download Garmin Connect on the iOS App Store.
Some Users May Need an Extra Step
While the update is the primary cure, it’s important to note that several early updaters have reported that simply installing version 5.21.1 didn’t automatically re-establish the connection. If you find yourself in this situation, don’t worry—a straightforward manual repair process usually does the trick.
Garmin advises affected customers to manually remove their device from the Connect app’s settings and then pair it again as if it were new. This process doesn’t delete your data, which remains safely stored on both the watch and in your Garmin account. For those who want a guided walkthrough, Garmin’s official support page offers a clear, step-by-step guide to get you reconnected in minutes.
You can find that essential re-pairing tutorial here: Garmin's Step-by-Step Reconnection Guide.
According to the release notes, this version appears to be a targeted fix, focusing solely on resolving this specific connectivity disruption without introducing other new features or bug patches.
For a detailed look at the initial reports and Garmin's confirmation, you can read the full report from our colleagues at Gadgets & Wearables.
Affected models like the Forerunner 970 are available from various retailers, including Amazon. As always, ensuring your apps are up-to-date is the first and best step to maintaining a seamless wearable experience.