Old Kindle devices from Amazon are losing the Internet
Old Kindle devices from Amazon are losing the Internet

According to an email to customers, Amazon's Kindle e-reader with integrated 3G service will lose its internet connection in the US in December.

This change is due to the transition of telecom companies from the old 2G and 3G network technologies to the new 4G and 5G networks.

For older Kindle devices that don't have a wireless network, this change could mean no internet connection.

Newer Kindle devices that support 4G networks don't have any problems. But for older devices that support 3G and wireless, such as Kindle Keyboard (3rd generation), Kindle Touch (4th generation), Kindle Paperwhite (4th, 5th, 6th, 7th generation), Kindle Voyage (7th generation), Kindle Oasis (4th generation) generation), the eighth), users can still use only wireless networks.

In its email announcement, Amazon confirmed that you can continue to enjoy and download the content you own through these devices. However, unless you download new books wirelessly, you will not be able to download new books from the Kindle Store.

It gets complicated with older Amazon Kindle devices like Kindle (1st and 2nd generation) and Kindle DX (2nd generation).

Amazon warns of old Kindle devices

Since these devices rely only on 2G and 3G networks, the only way to get new content through your device after a network failure is to use an old-fashioned micro-USB cable.

For customers affected by the suspension, Amazon is providing Action Points (NEWKINDLE50) through August 15. A new Kindle Paperwhite or Kindle Oasis costs $50. Plus $15 at e-book points of sale.

Although it can be argued that the company can do more to help affected customers. This problem is largely beyond Amazon's control.

All operators have promised to turn off the old 2G and 3G networks at different times. With that in mind, Amazon's December date seems premature.

Previous Post Next Post