British telecom networks are disrupted by Corona
British telecom networks are disrupted by Corona

UK mobile phone users have reported errors in voice communications, especially when making calls over different networks.

O2 and Three confirmed a problem in their private network and mentioned that they are investigating the problem. He told EE: These problems only occur when connecting to other networks, and it is assumed that the calls inside the EE are OK.

"Some customers may have difficulty making and receiving voice calls over the second, third and fourth generation networks," O2 said in a message on its website, and they apologize to customers. The trio also confirmed the problem of voice calls, claiming that they affected about 3% of customers.

The O2 user reported that he had not contacted one of the three network contacts four times, but the call was successful for the first time since switching from 3 to O2. O2 described the problem as a "generic problem in the industry", while EE identified it as "a problem with another operator's network" but did not mention a private operator name.

The problem occurred when millions of people began limiting social interactions from home under a government policy to stop the spread of new corona viruses. According to Down Detector, an online status monitoring website, users from four major UK networks have reported problems.

It should be noted that other technology companies have faced problems due to the high demand for remote office services. Microsoft teams encountered communication issues on Monday and Tuesday, and a large number of remote workers appeared throughout Europe.




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